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Privacy policy

General

This website is owned by NORA 92 Limited, trading as NORA CRS Development Team.

NORA 92 Limited are committed to safeguarding your privacy on-line. The purpose of this Privacy Policy is to tell you what personal information NORA 92 Limited collect about you and the purposes for which they process this information. This Privacy Policy does not apply to third party sites which the NORA 92 Limited site links to.

Information collected

Personal information about you is collected when you register or fill in a form, on the NORA 92 Limited website or when you send an e-mail to NORA 92 Limited via the NORA 92 Limited website. This information will be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information. You may inform NORA 92 Limited at any time if you wish it to cease using your personal information. NORA 92 Limited will, from time to time, also collect information about you that does not reveal your identity. It will use this information for editorial purposes and occasionally for other internal purposes. At all times it will be used in aggregate form and will not be connected to any name, address or other personal identifying information.

Use of personal information

NORA 92 Limited may process personal information in order to conduct market research surveys, run competitions and provide you with information about products and services on offer and process your orders for such products and services. NORA 92 Limited may use your contact information to tell you about news or events run by NORA 92 Limited or one of its strategic partners. You may opt out of receiving such mailings by informing NORA 92 Limited at any time you wish to do so.

Use of cookies

Cookies are small amounts of information that are sent to and stored on your computer. They are used to identify you when you visit our site and to make the site more convenient and pleasurable. Cookies are used to remember usernames, passwords and preferences and to deliver a faster and more personalised service. The NORA 92 Limited website may contain adverts created and provided by a third party. These adverts may place cookies on your computer that collect information about you and your use of the Internet. NORA 92 Limited do not control the collection or use of your information by such advertisers and this Privacy Policy does not apply to such information.

If you do not wish to have cookies placed on your computer, you can disable cookies on your Internet browser. Turning them off, however, might mean that you will not be able to enjoy the NORA 92 Limited website to its fullest.

Links

There are links to the NORA 92 Limited website on third party websites over which NORA 92 Limited have no control. NORA 92 Limited accept no responsibility or liability for any third-party practices on third party websites. NORA 92 Limited advise you to carefully read third party privacy statements prior to use of their sites.

International transfers

Due to the international nature of the Internet, the collecting and processing of your personal information in accordance with NORA 92 Limited Privacy Policies will often involve transferring the data between countries in which NORA 92 Limited, and its strategic partners, operate.

Security

This website has security measures in place to protect against loss, misuse and alteration of your personal information under NORA 92 Limited control. However, no data transmission of the Internet can be guaranteed to be 100% secure and, whilst NORA 92 Limited strive to protect your personal information, they cannot guarantee the security of any information you transmit, and you do so at your own risk. Once NORA 92 Limited receives the transmission, it will use its best efforts to ensure the security on the system.

Disclosures

NORA 92 Limited does not store credit card details, nor do we share customer details with any third parties.

Payment and delivery policy

Once all correct information as requested on a form and the correct payment has been made, services will be implemented within three working days, and you will receive notification via E Mail to the address provided. Where physical goods are to be dispatched this will be organised within five working days, the normal medium for delivery will be via Royal Mail.

Refunds and cancellation

For orders on custom-made items, we are unable to offer a refund or exchange. Any changes or cancellations to custom-made orders must be made within 2 hours of purchase. Custom-made orders are strictly non-refundable after this period. We reserve the right not to offer any refund or exchange of any product that has been used or damaged after delivery to you. This does not affect your statutory rights.

Access to data

You have a right to know about the personal information NORA 92 Limited hold about you. You also have a right to have your data corrected or deleted. Please address all of your requests and / or queries about data held by NORA 92 Limited to:

The Data Controller, NORA 92 Ltd, Unit 9-10 Cholswell Court, Cholswell Road, Shippon, Abingdon, OX13 6HX.